The Design Assistance Service was created to offer indispensable help to achieve critical development tasks in the development process. It can help system designers deal with issues in electric design, heat dissipation, verification tests, production quality control and warranty support. These services will reduce design uncertainty and risk associated with customer's system integration completion.
We have the experience, capability, and R&D resources to make any project a success! We are an extremely versatile turnkey manufacturer with the ability to turn your concepts and ideas into real solutions. Customers can enjoy innovation and fast time-to-market through Axiomtek's professional design assistance services.
Thermal Solution Service
A successful thermal design can improve the reliability of the system and prevent early stage failures when the products go into the field. Axiomtek's thermal solutions service can offer flexible and efficient solution by providing proven thermal modules for embedded boards and systems. If a customer chooses to do the work by themselves, we can provide all of the necessary mechanical and thermal information needed to help them complete their project.
Proven thermal module
Axiomtek provides proven heatsink/cooler or system thermal solutions which have been qualified in different temperature condition.
Customized thermal solution
The thermal customization service is available upon request to meet different application environments. Axiomtek can provide a customdesigned heatsink or cooler based on the modularized thermal solution concept.
Design support for customer
Axiomtek has built up a thermal design database to offer customers board-level ME drawings to assist when designing system chassis. System thermal design is the most important task. Axiomtek can provide thermal hot spot images and feasibility studies by using the FloTHERM thermal simulation, which can predict airflow and heat transfer in and around electronic equipment to help reduce design risk and time.
Embedded Software Service
To optimize system resource demand, reduce total cost of ownership, improve system reliability and system design time to market, Axiomtek provides embedded software services including BIOS customization, embedded OS development and software API utility and driver support.
Customized BIOS Services
Axiomtek's customized BIOS service can implement many specific features for industrial markets and help customers to differentiate their embedded products and applications.
- Customized BIOS default setting
- Secure password
- LVDS panel resolution support
- I/O resource allocate
- Custom logo
Embedded OS Services
Axiomtek's Embedded OS services offer easy access and control for all platform device functions and the ability to develop a user-friendly interface. Embedded OS includes:
- Windows® 10 IoT Enterprise/ Core Pro
- Windows® Embedded 8/8.1 Pro/ Standard/ Industry
- Windows® 7 Pro for Embedded System
- Windows® Embedded Standard 7
- Windows® XP Pro for Embedded System
- Windows® XP Embedded/ Windows® Embedded Standard 2009
- Windows® CE 5.0/6.0
- Windows® Embedded Compact 7/ Windows® Embedded Compact 2013
- Linux OS
Software API Utility and Driver Service
Axiomtek's software API utility and driver service provides system environment protection, increased system reliability and enables remote management control.
- uAPI: Hardware monitor, DIO, WatchDog
- AXView 2.0: Remote management software
- Specific Utilities and driver: CANbus, CANopen, EtherCAT, EMGD driver
AXView 2.0- Intelligent Management Solution
- Local Hardware Monitoring
- Local SRAM Backup
- Remote Management
- Store Apps
- Service Cloud
- SNMP, MQTT, MODBUS, SNMP Trap, and Email
Modularized Accessory Service
Axiomtek's modularized accessory services can provide different levels of customized service to achieve complicated and changeable requirements.
Fully-customized design service
Fully customized design service provides a total solution from board-level design to system-level integration to deliver a valuable system for vertical applications.
Semi-customized design service
To satisfy the growing demand for embedded solutions, we offer customers a wide range of embedded boards and accessories which can be integrated in customer systems. Whether a customer chooses to design their IO boards by themselves or receive assistance from Axiomtek: we will always provide all necessary information and cooperation in order to help our customers build their systems.
Micro-customized design service
Through our micro-customized design service, customers can complete their systems quickly and easily with just a few minor configuration changes. No need to redesign, the almost ready embedded modules can speed up the product time to market. Advantages:
- Increase flexibility and scalability
- Reduce design complexity
- Reduce system assembly parts
- Save cost and development time
Axiomtek Technical Portal
Web-based support service
ATP (Axiomtek Technical Portal) is a useful tool that provides more technical support, mechanical information, and application notes. Please email us at email@example.com or contact your sales representative to apply your ID and password and experience our valuable new portal!
The Axiomtek Technical Portal is a 24 hours and 7 days non-stop supporting system. No matter what time it is or where you are, you can find useful technical information and utilities on it.
Benefits of Axiomtek Technical Portal
Quick and easy access
- Automatic login to all applications on your ATP pages
- Tools and information automatically provided to you
- Direct access to frequently used sites and applications
- Download documents including technical design guides, mechanical 2D/3D drawings, software utilities (uAPI, DIO and Watchdog) and brightness control utilities
- Quick links to additional relevant information
ATP is a secure site and users need to login with a unique user ID and password provided by Axiomtek.